How can I contact customer service?

Customer service is available Monday to Saturday, 09:00–17:00. Contact: info@linasanto.com or use the contact form.

Which payment methods do you accept?

We accept:

• iDeal
• Mastercard
• Apple Pay
• PayPal
• Klarna

Are payments processed securely?

All payments are processed securely.

When are orders shipped?

Orders are shipped via PostNL, Monday to Saturday.

Can I modify my delivery details after placing an order?

Delivery details cannot be modified after order confirmation.

What is your return policy?

Items may be returned within 14 days of delivery.

Returned items must be in original condition:

• Unworn

• Unwashed

• With tags attached

• In original packaging

Items that do not meet these standards cannot be accepted. Return shipping costs are the responsibility of the customer.

Returns are processed within 3–5 business days.

How do I initiate a return?

Contact us at info@linasanto.com or fill in the contact form on the website. You will receive further instructions.

Where do you ship?

We currently ship within the Netherlands.

European expansion coming soon.

What are the shipping costs?

Netherlands: €5

Shipping included on orders above €250.

How long does delivery take?

Netherlands: 1–3 business days

You will receive a tracking link once your order has been dispatched.

Can the pieces be worn separately?

Yes. Each piece stands on its own.

Are they designed to be worn together?

Yes. The collection is created to function as a complete wardrobe solution.